How can we help?
We're a small team that cares deeply about getting this right. If something's not working or you have a question, we want to hear from you.
Get in Touch
Or email us directly: sarah@goldiebaby.com
Common Questions
A Note on Safety
Goldie is not a substitute for emergency medical care. If you believe your baby is in danger, call 911 or go to your nearest emergency room.
Deleting your account and data
You can permanently delete your Goldie account and all associated data at any time:
- In the app: go to Membership → Delete Account.
- This permanently removes your account, chat history, feeding/pumping logs, baby profiles, and saved memories. This cannot be undone.
If you can't access the app, submit a ticket here on this page and we'll process the deletion. Please include the email address or phone number you used to create your account. Data is deleted within 30 days; backups purged on a rolling basis.